Welcome to ftp.microsoft.com!  Please send any comments / suggestions to
ftp@microsoft.com.  Please do not expect a reply to your mail, as this alias
is not for product support.  However, all mail will be read and all possible
problems looked into.

index.txt            this file

dirmap.txt           brief explanation of the directory structure 
                     two levels deep

ls-lr.zip            complete listing of all files on ftp.microsoft.com
                     pkzipped with version 2.04g of pkzip

msnbro.doc           explanation of the Microsoft Support Network 
                     (Word for Windows 2.0)

msnbro.txt           explanation of the Microsoft Support Network 
                     (text)

support-phones.txt    Microsoft's technical support phone numbers

disclaimer.txt        self explanatory