%%% -*-BibTeX-*-
%%% ====================================================================
%%% BibTeX-file{
%%% author = "Nelson H. F. Beebe",
%%% version = "1.03",
%%% date = "17 December 2003",
%%% time = "09:17:37 MST",
%%% filename = "jcd.bib",
%%% address = "Center for Scientific Computing
%%% University of Utah
%%% Department of Mathematics, 110 LCB
%%% 155 S 1400 E RM 233
%%% Salt Lake City, UT 84112-0090
%%% USA",
%%% telephone = "+1 801 581 5254",
%%% FAX = "+1 801 581 4148",
%%% URL = "http://www.math.utah.edu/~beebe",
%%% checksum = "28686 5019 20268 194514",
%%% email = "beebe at math.utah.edu, beebe at acm.org,
%%% beebe at computer.org (Internet)",
%%% codetable = "ISO/ASCII",
%%% keywords = "ACM Journal of Computer Documentation,
%%% BibTeX, bibliography",
%%% supported = "yes",
%%% docstring = "This is a COMPLETE BibTeX bibliography for
%%% the quarterly ACM Journal of Computer
%%% Documentation (CODEN AJCDBH, ISSN 1527-6805),
%%% covering all journal issues from 2000 --
%%% date.
%%%
%%% This journal continues the earlier ACM
%%% publications:
%%%
%%% * Systems Documentation Newsletter (CODEN
%%% none, ISSN 0163-5956), vol. 1, no. 1 (1974)
%%% -- vol. 6 June (1979);
%%%
%%% * ACM SIGDOC asterisk (CODEN ASTRF7, ISSN
%%% 0731-1001), vol. 7, no. 1 (December 1980 /
%%% January 1981) -- vol. 14 (1990);
%%%
%%% * Asterisk (*): the Journal of computer
%%% documentation (CODEN ASTRF7, ISSN
%%% 0731-1001), vol. 15, no. 1 (March 1991) --
%%% vol. 23 (1999).
%%%
%%% These are not yet covered in separate
%%% companion bibliographies. For now, limited
%%% coverage of them is provided in this file.
%%% The OCLC databases do not cover these
%%% journals, so it has not yet been possible to
%%% supply page numbers that are missing from a
%%% few entries.
%%%
%%% At version 1.03, the complete journal
%%% coverage looked like this:
%%%
%%% 1994 ( 10) 1997 ( 25) 2000 ( 32)
%%% 1995 ( 18) 1998 ( 36) 2001 ( 24)
%%% 1996 ( 20) 1999 ( 32) 2002 ( 22)
%%%
%%% Article: 218
%%% Book: 1
%%%
%%% Total entries: 219
%%%
%%% The journal Web page can be found at:
%%%
%%% http://www.acm.org/sigdoc/journal.html
%%%
%%% The journal table of contents pages is at:
%%%
%%% http://www.acm.org/pubs/contents/journals/jcd/
%%%
%%% Contents of predecessor journals are covered at:
%%%
%%% http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html
%%%
%%% Qualified subscribers can retrieve the full
%%% text of recent articles in PDF form.
%%%
%%% The ACM maintains Web pages with journal
%%% tables of contents for 2000--date at
%%% http://www.acm.org/pubs/toc. That data has
%%% been automatically converted to BibTeX
%%% form, corrected for spelling and page
%%% number errors, and merged into this file.
%%%
%%% ACM copyrights explicitly permit abstracting
%%% with credit, so article abstracts, keywords,
%%% and subject classifications have been
%%% included in this bibliography wherever
%%% available. Article reviews have been
%%% omitted, until their copyright status has
%%% been clarified.
%%%
%%% bibsource keys in the bibliography entries
%%% below indicate the entry originally came
%%% from the computer science bibliography
%%% archive, even though it has likely since
%%% been corrected and updated.
%%%
%%% URL keys in the bibliography point to
%%% World Wide Web locations of additional
%%% information about the entry.
%%%
%%% BibTeX citation tags are uniformly chosen
%%% as name:year:abbrev, where name is the
%%% family name of the first author or editor,
%%% year is a 4-digit number, and abbrev is a
%%% 3-letter condensation of important title
%%% words. Citation tags were automatically
%%% generated by software developed for the
%%% BibNet Project.
%%%
%%% In this bibliography, entries are sorted in
%%% publication order, using ``bibsort -byvolume.''
%%%
%%% The checksum field above contains a CRC-16
%%% checksum as the first value, followed by the
%%% equivalent of the standard UNIX wc (word
%%% count) utility output of lines, words, and
%%% characters. This is produced by Robert
%%% Solovay's checksum utility."
%%% }
%%% ====================================================================
@Preamble{"\input bibnames.sty"}
%%% ====================================================================
%%% Acknowledgement abbreviations:
@String{ack-nhfb = "Nelson H. F. Beebe,
Center for Scientific Computing,
University of Utah,
Department of Mathematics, 110 LCB,
155 S 1400 E RM 233,
Salt Lake City, UT 84112-0090, USA,
Tel: +1 801 581 5254,
FAX: +1 801 581 4148,
e-mail: \path|beebe@math.utah.edu|,
\path|beebe@acm.org|,
\path|beebe@computer.org| (Internet),
URL: \path|http://www.math.utah.edu/~beebe/|"}
%%% ====================================================================
%%% Journal abbreviations:
@String{j-ASTERISK = "Asterisk: the journal of computer
documentation"}
@String{j-JCD = "ACM Journal of Computer Documentation"}
%%% ====================================================================
%%% Bibliography entries for earlier journals:
@Article{Clark:1994:ETC,
author = "Gregory Clark",
title = "Ethics in Technical Communication: {A} Rhetorical
Perspective",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "5--10",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "classic reprint",
}
@Article{Brockmann:1994:GCT,
author = "R. John Brockmann",
title = "{Gregory Clark}'s Take on Technical Communication
Ethics: Flimsy, Fragile, But Correct",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "11--15",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Davis:1994:REC,
author = "Michael Davis",
title = "The Rhetoric of Ethics Compromised",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "15--19",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Girill:1994:APC,
author = "T. R. Girill",
title = "Achieving Principled Communication Amid Conflict",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "19--24",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Walzer:1994:ENT,
author = "Arthur E. Walzer",
title = "Ethical Norms for Technical Communication: {Plato},
{Aristotle}, and {Clark}'s Rhetorical Perspective",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "25--32",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Clark:1994:PEA,
author = "Gregory Clark",
title = "Professional Ethics from an Academic Perspective",
journal = j-ASTERISK,
volume = "18",
number = "3",
pages = "32--38",
month = aug,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary response",
}
@Article{Allmendinger:1994:CB,
author = "Leif Allmendinger",
title = "Commentary on {Brasseur}",
journal = j-ASTERISK,
volume = "18",
number = "4",
pages = "??--??",
month = nov,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Borland:1994:CBF,
author = "Russell Borland",
title = "Comments on {Brasseur}'s Fill Pattern Article",
journal = j-ASTERISK,
volume = "18",
number = "4",
pages = "??--??",
month = nov,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Brasseur:1994:HCG,
author = "Lee Brasseur",
title = "How Computer Graphing Programs Change the Graph Design
Process",
journal = j-ASTERISK,
volume = "18",
number = "4",
pages = "??--??",
month = nov,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Gustafson:1994:CAD,
author = "Jolene Gustafson",
title = "Computer-Aided Design: Selecting and Filling Users'
Needs",
journal = j-ASTERISK,
volume = "18",
number = "4",
pages = "??--??",
month = nov,
year = "1994",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Brockmann:1995:PUJ,
author = "R. John Brockmann",
title = "Not Post-Usability, Just Different Usability",
journal = j-ASTERISK,
volume = "19",
number = "1",
pages = "??--??",
month = mar,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Farkas:1995:SFS,
author = "David K. Farkas",
title = "Seeking the Future of Software Documentation",
journal = j-ASTERISK,
volume = "19",
number = "1",
pages = "??--??",
month = mar,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Redish:1995:WRE,
author = "Janice Redish",
title = "Are We Really Entering a Post-Usability Era",
journal = j-ASTERISK,
volume = "19",
number = "1",
pages = "??--??",
month = mar,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Weiss:1995:RUU,
author = "Edmund H. Weiss",
title = "The Retreat from Usability: User Documentation in the
Post-Usability Era",
journal = j-ASTERISK,
volume = "19",
number = "1",
pages = "??--??",
month = mar,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Borland:1995:FH,
author = "Russell Borland",
title = "Farewell and Hail",
journal = j-ASTERISK,
volume = "19",
number = "2",
pages = "1--4",
month = jun,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Borland:1995:IJ,
author = "Russell Borland",
title = "Indices to {JCD} 1991-1994",
journal = j-ASTERISK,
volume = "19",
number = "2",
pages = "5--8",
month = jun,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Mehlenbacher:1995:CSP,
author = "Brad Mehlenbacher",
title = "Commentary on {SIGDOC94} Presentations",
journal = j-ASTERISK,
volume = "19",
number = "2",
pages = "15--21",
month = jun,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Gaines:1995:KAR,
author = "Brian Gaines and Mildred Shaw",
title = "Knowledge Acquisition and Representation Techniques",
journal = j-ASTERISK,
volume = "19",
number = "2",
pages = "23--36",
month = jun,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Mayer:1995:SAS,
author = "Richard E. Mayer",
title = "Structural Analysis of Science Prose: Can We Increase
Problem-Solving Performance?",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "3--26",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "classic reprint",
}
@Article{Girill:1995:EEE,
author = "T. R. Girill",
title = "Expertise, Examples, Explanations, and Encoding",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "27--30",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Killingsworth:1995:EDD,
author = "M. Jimmie Killingsworth and Martin E. Rosenberg",
title = "The Evolution of Document Design Since 1985",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "31--35",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Smith:1995:PPM,
author = "Catherine Smith",
title = "A Process Perspective on Mayer: Thin Theory for Thick
Practice",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "36--38",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Wright:1995:RSM,
author = "Patricia Wright",
title = "Reading Strategies, Mental Models, and Text Design",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "38--45",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Mayer:1995:SLI,
author = "Richard E. Mayer",
title = "A Second Look at Increasing the Understandability of
Scientific Text",
journal = j-ASTERISK,
volume = "19",
number = "3",
pages = "45--50",
month = aug,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Girill:1995:TCS,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em College
Composition and Communication\/}}",
journal = j-ASTERISK,
volume = "19",
number = "4",
pages = "3--8",
month = nov,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Merrill:1995:ARD,
author = "Cara K. Merrill",
title = "Analytical Review of [Duffy, Palmer, Mehlenbacher]
{{\em Online Help\/}}",
journal = j-ASTERISK,
volume = "19",
number = "4",
pages = "3--8",
month = nov,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Compton:1995:ARD,
author = "Diane Compton",
title = "Analytical Review of [Duffy, Palmer, Mehlenbacher]
{{\em Online Help\/}}",
journal = j-ASTERISK,
volume = "19",
number = "4",
pages = "8--12",
month = nov,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Berhnardt:1995:TDD,
author = "Stephen A. Berhnardt",
title = "Technology Driven Documentation in the Pharmaceutical
Industry",
journal = j-ASTERISK,
volume = "19",
number = "4",
pages = "13--18",
month = nov,
year = "1995",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Mirel:1996:CIR,
author = "Barbara Mirel",
title = "Contextual Inquiry and the Representation of Tasks",
journal = j-ASTERISK,
volume = "20",
number = "1",
pages = "14--21",
month = feb,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Kleimann:1996:RUC,
author = "Susan Kleimann",
title = "Response to Using Contextual Inquiry",
journal = j-ASTERISK,
volume = "20",
number = "1",
pages = "22--24",
month = feb,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Simpson:1996:CUC,
author = "Mark Simpson",
title = "A Commentary on Using Contextual Inquiry",
journal = j-ASTERISK,
volume = "20",
number = "1",
pages = "25--28",
month = feb,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Girill:1996:ISS,
author = "T. R. Girill",
title = "Information Science Speaks to Documentation: {A}
Comparative Commentary on the Recent Literature",
journal = j-ASTERISK,
volume = "20",
number = "1",
pages = "29--31",
month = feb,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Williams:1996:FCH,
author = "Thomas R. Williams",
title = "First Commentary on {Haramundanis}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "9--15",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Beardslee:1996:SCH,
author = "Deborah Beardslee",
title = "Second Commentary on {Haramundanis}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "16--17",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Pedell:1996:TDI,
author = "Brian Pedell",
title = "Toward a Declaration of Icon Independence",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "18--21",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Coney:1996:RAR,
author = "Mary B. Coney and Carl S. Chatfield",
title = "Rethinking the Author-Reader Relationship in Computer
Documentation",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "22--28",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Kades:1996:IBR,
author = "Leigh Kades",
title = "Introduction to Book-Review Commentaries",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "29",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Smith:1996:FCP,
author = "Norman E. Smith",
title = "First Commentary on {{\em Practical SGML}}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "30--32",
day = "1",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "UnCover library database;
http://www.math.utah.edu/tex/bib/index-s.html#sgml;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "Surveys the programming aspects that this edition
omits.",
annote = "book commentary",
}
@Article{Schick:1996:SCP,
author = "William Schick",
title = "Second Commentary on {{\em Practical SGML}}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "33--35",
day = "1",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "UnCover library database;
http://www.math.utah.edu/tex/bib/index-s.html#sgml;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "Explores the practicality of Practical SGML.",
annote = "book commentary",
}
@Article{Price:1996:PSI,
author = "Lynne A. Price",
title = "{{\em Practical SGML\/}} as an Introduction to
{SGML}",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "36--38",
day = "1",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "UnCover library database;
http://www.math.utah.edu/tex/bib/index-s.html#sgml;
http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
note = "Finds the Book's strengths and weaknesses in its
details.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Glushko:1996:HPP,
author = "Robert J. Glushko",
title = "How Practical is {{\em Practical SGML\/}}?",
journal = j-ASTERISK,
volume = "20",
number = "2",
pages = "39--43",
day = "1",
month = may,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "UnCover library database;
http://www.math.utah.edu/tex/bib/index-s.html#sgml",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "Compares the roles and benefits of this book's two
editions",
annote = "book commentary",
}
@Article{Dicks:1996:PBW,
author = "R. Stanley Dicks",
title = "Pages, Books, the {Web}, and Virtual Reality",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "9--13",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Kalmbach:1996:BPP,
author = "James Kalmbach",
title = "Books Without Pages/Pages Without Books",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "14--17",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Mehlenbacher:1996:SP,
author = "Brad Mehlenbacher",
title = "Spaces Without Places",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "18--22",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Ohnemus:1996:HFC,
author = "Kenneth R. Ohnemus",
title = "Human(e) Factors: {A} Catalyst for the Past, Present,
and Future",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "23--32",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Girill:1996:TCSb,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em Cognitive
Science}}",
journal = j-ASTERISK,
volume = "20",
number = "3",
pages = "33--42",
month = aug,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Storms:1996:ARH,
author = "C. Gilbert Storms",
title = "Analytical Review of [Hackos] {{\em Managing Your
Documentation Projects.}}",
journal = j-ASTERISK,
volume = "20",
number = "4",
pages = "9--13",
month = nov,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Girill:1996:TCSa,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em Visible
Language}}",
journal = j-ASTERISK,
volume = "20",
number = "4",
pages = "14--25",
month = nov,
year = "1996",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Draper:1997:NGR,
author = "Stephen W. Draper",
title = "New Guises for Recurring Problems in Documentation",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "15--18",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Summarizing years of practical experience in his notes
and commentary, Uren systematically reviews the recent
literature about internationalization and localization,
briefly evaluating over 4 dozen articles and books
along with many relevant standards (all grouped by
operating system or platform where appropriate).
``Localizing software,'' he explains with astute
examples, ``requires more than translating
documentation and the [user] interface'' into another
language.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Elser:1997:CPW,
author = "Arthur G. Elser",
title = "Complex Problems: What's the Next Step?",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "19--22",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Waite:1997:DCP,
author = "Bob Waite",
title = "Documenting Complex Processes: Educating the User and
Simplifying the Task",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "23--25",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Uren:1997:ABI,
author = "Emmmanuel Uren",
title = "Annotated Bibliography on Internationalization and
Localization",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "26--33",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Smart:1997:SCC,
author = "Karl Smart",
title = "{SIGDOC97} Conference Call for Papers",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "34--35",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Girill:1997:NPT,
author = "T. R. Girill",
title = "News of the Profession: Thanks and {WWW} Usability
Too",
journal = j-ASTERISK,
volume = "21",
number = "1",
pages = "36--37",
month = feb,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Mulvany:1997:WGI,
author = "Nancy C. Mulvany",
title = "What's Going on in Indexing?",
journal = j-ASTERISK,
volume = "21",
number = "2",
pages = "10--15",
month = may,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "While summarizing and evaluating the recent literature
on indexing and its relevance to computer
documentation, Mulvany defends three claims: (1) An
index is one of the most important features of a
manual. (2) Adequate indexes are produced by skilled
professionals; they are not just computer-generated
word lists. (3) Even in online documentation,
professionally constructed indexes add value that
cannot be duplicated by summarization software or
text-search programs.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Norton:1997:LLH,
author = "David W. Norton",
title = "The Linguistics of Links: Hyperphoric Grammar Markups
for {HTML} Documents",
journal = j-ASTERISK,
volume = "21",
number = "2",
pages = "16--21",
month = may,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Just as linguistic clarity about traditional
referencing features in text improves that text's
usefulness, argues Norton, so can linguistic analysis
of between-document (``hyperphoric'') interactive links
improve the usefulness of HTML documents. Norton
undertakes that analysis and finds four distinct kinds
of link. He then suggests how HTML browsers could
exploit those link types to alter their labels and
prompts to present more useful displays of online
text.",
acknowledgement = ack-nhfb,
}
@Article{Girill:1997:TCSa,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em Instructional
Science}}",
journal = j-ASTERISK,
volume = "21",
number = "2",
pages = "22--32",
month = may,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Hallgren argues that besides addressing the routine
tasks users perform, adequate documentation must also
anticipate the problems they will face when deciding
which tasks to perform or when planning complex tasks.
He illustrates the extra explanatory features of
problem-centered documentation with three
before-and-after comparative miniature case studies
based on actual documentation passages. Accompanying
Hallgren's article are 10 pages of detailed analytical
commentary on his claims, in three evaluative essays by
Stephen W. Draper, Arthur G. Elser, and Bob Waite.",
acknowledgement = ack-nhfb,
}
@Article{Smart:1997:SCT,
author = "Karl Smart",
title = "{SIGDOC97} Conference: The Theme, The Venue, and How
to Learn More",
journal = j-ASTERISK,
volume = "21",
number = "2",
pages = "33--34",
month = may,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{DeRose:1997:WTR,
author = "Steven J. DeRose and David G. Durand and Elli Mylonas
and Allen H. Renear",
title = "What is Text Really?",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "1--25",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "classic reprint",
}
@Article{Selber:1997:OMT,
author = "Stuart A. Selber",
title = "The {OHCO} Model of Text: Merits and Concerns",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "26--31",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Although performance support and computer-aided
training are not the same, they share many goals,
techniques, design criteria, and research publications.
In this comprehensive literature-awareness essay, Reece
uses a careful conceptual survey (and comparison) of
these fields as the means to review the professional
societies, annual conferences, web sites, published
case studies, and prime reference material relevant to
both areas.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Hill:1997:MMM,
author = "Charles Hill",
title = "Markup Meets the Mainstream: The Future of
Content-Based Processing",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "32--35",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Dicks:1997:TCQ,
author = "R. Stanley Dicks",
title = "Third Commentary on {``What is Text Really?''}",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "36--39",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{DeRose:1997:FCQ,
author = "Steven J. DeRose and David G. Durand and Elli Mylonas
and Allen H. Renear",
title = "Further Context for {``What is Text Really?''}",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "40--44",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Reece:1997:PSTa,
author = "Gloria A. Reece",
title = "Performance Systems Technology and Computer-Based
Instruction (Part {I})",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "45--55",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Smart:1997:SLR,
author = "Karl Smart",
title = "{SIGDOC97}: Lodging and Registration Details",
journal = j-ASTERISK,
volume = "21",
number = "3",
pages = "56--63",
month = aug,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "DeLoach critically analyzes every essay in the 1996
anthology by Patricia Sullivan and Jeannie Dautermann
called {{\em Electronic Literacies in the
Workplace\/}}, looking for insights on how academic
training intersects with writing in industry. He finds
that schools need to teach about time and budget
constraints as well as drafting techniques if students
are to be adequately prepared for work life. And he
concludes that the open, egalitarian environment that
writers seek when they move from school to work must be
justified in economic terms if business practice is to
change.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Johnson:1997:WNE,
author = "Bob Johnson",
title = "{{\em The Wired Neighborhood:\/}} An Extended
Multimedia Conversation",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "1",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "This is the first of three related, comparative review
essays in which students or teachers of rhetoric
analyze Stephen Doheny-Farina's book {{\em The Wired
Neighborhood\/}} (Yale, 1996). Graham focuses on the
social implications of networked computing, giving
special attention to Doheny-Farina's claims about the
possible negative effects of networking on local
schools (because of distance education) and on
work-place organization (because of telecommuting).",
acknowledgement = ack-nhfb,
}
@Article{Graham:1997:HHC,
author = "Becky Graham",
title = "Hitting Home: Communication Technologies and the
Everyday",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "4--7",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Rubingh:1997:WCN,
author = "Mike Rubingh",
title = "What Computer Networks Can't Do",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "8--10",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In this second of three related, comparative review
essays, Rubingh draws many striking parallels between
Doheny-Farina's skeptical claims about computer
networks and the similarly skeptical claims about
artificial intelligence presented by philosopher Hubert
Dreyfus in his 1972 book on {{\em What Computers Can't
Do.\/}} Both authors argue that overlooking the
importance of geography and physical place leads to
serious conceptual problems with computers and with
their simulations of real-life activities.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Allen:1997:WNO,
author = "Nancy Allen and Ann Blakeslee",
title = "{{\em The Wired Neighborhood:\/}} An Online
Conversation",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "11--15",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Allen and Blakeslee construct this third in a series
of three comparative review essays in dialog format, so
they can conversationally undermine some of
Doheny-Farina's pessimism about computer networks. They
contend that not only do networks promote
geographically scattered professional communities whose
members could not otherwise collaborate easily, but
networks also sometimes reinforce natural, local
communities (towns or school districts) as well.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Doheny-Farina:1997:ISD,
author = "Stephen Doheny-Farina",
title = "Interview with Stephen Doheny-Farina",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "16--19",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Author Doheny-Farina comments on all his {{\em Wired
Neighborhood\/}} commentators in an interview that
immediately follows the three review essays.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Reece:1997:PSTb,
author = "Gloria A. Reece",
title = "Performance Systems Technology and Computer-Based
Instruction (Part {II})",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "20--25",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In this second part of her comprehensive
literature-awareness essay (Part I appeared in the
August issue), Reece completes her comparison of the
two title topics by summarizing several decades in
their parallel literature. One detailed table surveys
the history of hypertext systems. A second catalogs
dozens of journals related to instructional technology.
And two other tables graphically summarize key PST and
CBI functions and roles.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Dowhal:1997:SDA,
author = "Danny Dowhal",
title = "A Seven-Dimensional Approach to Graphics",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "26--37",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the course of this introductory conceptual tour for
documentation professionals, Dowhal perceptively and
systematically explains, contrasts, and illustrates the
design value of points (pixels), lines (vectors),
shapes, 2-D graphics that simulate 3-D graphics, true
3-D models, simulated motion, actual animated graphics,
and visual material enhanced with emotion, sound, or
human interaction.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Girill:1997:TCSb,
author = "T. R. Girill",
title = "Table of Contents Service for {{\em Journal of
Business and Technical Communication}}",
journal = j-ASTERISK,
volume = "21",
number = "4",
pages = "38--44",
month = nov,
year = "1997",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Document processing software always assumes one or
another ``model of text.'' The authors of this
reprinted classic paper, originally published in the
{{\em Journal of Computing in Higher Education\/}} in
1990, compare six different text models to argue that
the intellectually strongest as well as the most
practical is an ``ordered hierarchy of content
objects'' (OHCO). This model also supports SGML.
Accompanying this reprint are three commentaries that
explore its assumptions and weaknesses. S. Selber
contends that the OHCO model is ``arhetorical'' (pp.
26-31). C. Hill notes that HTML confuses the style and
content issues raised here (pp. 32-35). And R. S. Dicks
thinks the OHCO approach ignores the graphical aspects
of text (pp. 36-39). In a closing response, the
original authors retrospectively review their earlier
claims and reply to each commentator's suggestions (pp.
40-44).",
acknowledgement = ack-nhfb,
}
@Article{Mirel:1998:II,
author = "Barbara Mirel",
title = "Introduction to this Issue",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "3--4",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Bader and Nyce draw on their own experience as
ethnographers advising those who develop educational
software to argue that ``it seems unlikely that
cultural analysis [of software users] will ever become
part of the tool kit developers and programmers
habitually draw upon,'' primarily because ``there
is...a demonstrable, fundamental gap between the
[rule-governed] knowledge the development community
values and [the concrete details] which cultural
analysis yields.''",
acknowledgement = ack-nhfb,
}
@Article{Bader:1998:WOS,
author = "Gail Bader and James M. Nyce",
title = "When Only the Self is Real: Theory and Practice in the
Development Community",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "5--10",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
}
@Article{Bowker:1998:RV,
author = "Geoffrey C. Bowker",
title = "A Room With a View",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "11--12",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the first of four analytical commentaries that
follow Bader and Nyce's focal paper, Geoffrey Bowker
offers several counterexamples and suggests the problem
involves more impatience than deep epistemological
differences.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Dillon:1998:CAW,
author = "Andrew Dillon",
title = "Cultural Analysis and What Designers Need To Know",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "13--17",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In a second commentary on Bader and Nyce, Andrew
Dillon points out that ``the leap from [ethnographic]
data to design implication is complex'' and that
software engineers should not be faulted for making
this leap only with care.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Rosson:1998:SDP,
author = "Mary Beth Rosson",
title = "Synthesizing Diverse Perspectives",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "18--19",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In a third commentary on Bader and Nyce, Mary Beth
Rosson thinks that cultural analysts who employ known
``techniques to ensure sharing and synthesis'' can
indeed influence software development.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Simonsen:1998:MRE,
author = "Jesper Simonsen and Finn Kensing",
title = "Make Room for Ethnography in Design!",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "20--30",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In a fourth commentary on Bader and Nyce, Jesper
Simonsen and Finn Kensing provide their own detailed
review of recent projects to argue that, in long-term
commercial and educational collaborations,
ethnographers can slowly but significantly guide
software design by expanding the horizons of software
designers.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Nardi:1998:CCC,
author = "Bonnie A. Nardi",
title = "Concepts of Cognition and Consciousness: Four Voices",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "31--48",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In a thorough comparative awareness essay enlivened by
dry humor and examples drawn from her own career as an
applied anthropologist at Apple Computer, Nardi
describes the strengths and weaknesses of four theories
of consciousness and human cognition: neuroscience,
cognitive science, distributed cognition theory, and
(her own preference) activity theory. This is a
perceptive introductory tour of a very diverse
literature, but it also frequently touches on concrete
issues in human-computer interaction: ``If you design
mediating tools for others (such as computer hardware
or software),'' notes Nardi for example, ``you are also
responsible, in part, for the consciousness of others''
according to activity theory.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Haramundanis:1998:NS,
author = "Kathy Haramundanis",
title = "News of the {SIG}",
journal = j-ASTERISK,
volume = "22",
number = "1",
pages = "49--51",
month = feb,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Introduces the SIGDOC officers elected (or appointed)
in mid 1997, and describes the expanded SIGDOC web
site.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Vick:1998:PPC,
author = "Rita Vick",
title = "Perspectives on and Problems with Computer-Mediated
Teamwork: Current Groupware Issues and Assumptions",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "3--22",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Technologies designed to facilitate teamwork,
especially among physically dispersed teams, are well
known but little used. This paper explores the
conceptual background for such ``groupware'' and for
the resistance to using it, especially among
cross-cultural team members at global corporations.
Recognized groupware problems include the heavy
cognitive burden of learning new software, excessive
note keeping, organizational lethargy, and conflicts
with the company reward system. Apparent differences
among world cultures seem another likely barrier to
international adoption of groupware, but this has
received little empirical study. Vick proposes
experiments to detect whether cultural diversity helps
or impedes teamwork, and whether groupware helps or
hinders cross-cultural teams. Immediately following
Vick's paper, three commentators explore its
implications. Brent Auernheimer (23-26) points out that
(international) software engineering teams provide good
test cases for assessing groupware value. J. C.
Nordbotten (27-29) agrees that past studies have
neglected distributed and heterogeneous teams, but
notes the problems of designing sound experiments on
this topic. Finally, Raymond Panko and Susan Kinney
(30-33) report studies of their own showing that the
more satisfied team members are with their current
work, the less incentive they have to adopt demanding,
expensive new technologies such as groupware.",
acknowledgement = ack-nhfb,
}
@Article{Auernheimer:1998:GPC,
author = "Brent Auernheimer",
title = "{GSS}, Professional Culture, Geography, and Software
Engineering",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "23--26",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the first of three commentaries on Vick,
Auernheimer points out that international software
engineering teams themselves provide good test cases
for assessing the value of groupware.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Needham:1998:ETV,
author = "Russell K. Needham",
title = "{Edward Tufte}'s {{\em Visual Explanations\/}}: {A}
Tapestry of Images, Comparisons, and Principles",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "23--26",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Needham notes that while Tufte's book is rich in
examples, its real strength is in his extraction of
general design principles from them that have
pedagogical value.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Nordbotten:1998:PGC,
author = "J. C. Nordbotten",
title = "Perspectives on Groupware for Cross-Cultural Teams",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "27--29",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the second of three commentaries on Vick,
Nordbotten agrees that past studies have neglected
distributed and heterogeneous teams, but notes the
problems of designing really effective experiments on
this topic.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{R:1998:STA,
author = "{Panko, Raymond R.} and Susan T. Kinney",
title = "Satisfaction, Technology Adoption, and Performance in
Project Teams",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "30--33",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the third of three commentaries on Vick, Panko and
Kinney report their own studies showing that the more
satisfied team members are with their current work, the
less incentive they have to adopt demanding, expensive
new technologies such as groupware.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Johnson:1998:VMC,
author = "Robert. R. Johnson",
title = "Visual Meaning: Commentaries on the Continuing
Influence of Edward {R}. Tufte",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "34",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Introduction to this issue's book commentaries.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Allen:1998:PVE,
author = "Nancy Allen",
title = "Perspectives on {{\em Visual Explanations}}",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "35--38",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Allen raises three questions about the rhetorical
character of Tufte's analysis of visual displays.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Marcus:1998:MDU,
author = "Aaron Marcus",
title = "Metaphor Design in User Interfaces",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "43--57",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Marcus draws on his considerable consulting experience
to give a practitioner's tour of metaphor use in
computer interfaces. He introduces the relevant terms
and distinctions as background, then summarizes the
history of metaphors in computing, noting both
advantages (borrowed familiarity) and disadvantages
(failure to transfer easily across cultures). The
discussion culminates in a detailed, thoroughly
illustrated case study of how Marcus and his colleagues
iteratively developed suitable metaphors for use in
software to assist travel agents. He also includes over
two dozen references on metaphor related to user
interfaces.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Bennett:1998:SCU,
author = "Laurie Bennett",
title = "{SIGDOC98} Conference Update",
journal = j-ASTERISK,
volume = "22",
number = "2",
pages = "58--60",
month = may,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Where to find program and Quebec City information.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Atlas:1998:UEM,
author = "Marshall Atlas",
title = "The User Edit: Making Manuals Easier to Use",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "5--6",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "This classic reprint makes available again the
concise, innovative, 1981 paper in which Marshall Atlas
explains the design benefits of tracking with protocol
analysis the attempts of an actual user to try
following the instructions in a draft manual before the
manual's first version is published. Immediately
following Atlas's paper, three commentators explore its
implications. Karen Schriver (7-11) examines how such
usability testing developed and became an
institutionalized part of document design in the
decades following Atlas's suggestion. John R. Hayes
(12-14) worries that misguided cost-cutting often
causes manufacturing firms and school districts to skip
``user edits'' and end up with unproductive hardware
and software. And Nina Wishbow (15-20) notes the
practical, training value of the user edit in revealing
crucial missing information and related flaws that are
hard to detect by other means. Atlas responds to the
commentators with his own (21-24) retrospective look at
the discovery, explanation, and fate of user edits.",
acknowledgement = ack-nhfb,
annote = "classic reprint",
}
@Article{Schriver:1998:RAU,
author = "Karen Schriver",
title = "Reflecting on {Atlas}'s {User Edit}: Changes in
Thinking About Usability Between 1981 and 1998",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "7--11",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the first of three commentaries on Atlas, Schriver
examines how such usability testing developed and
became an institutionalized part of document design in
the decades following Atlas's suggestion.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Hayes:1998:AUE,
author = "John R. Hayes",
title = "{Atlas}'s {`The User Edit'}: The Impact on Product
Assessment",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "12--14",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the second of three commentaries on Atlas, Hayes
worries that misguided cost-cutting often causes
manufacturing firms and school districts to skip ``user
edits'' and end up with unproductive hardware and
software.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Wishbow:1998:SLT,
author = "Nina Wishbow",
title = "Still Looking for Trouble: Commentary on {Marshall
Atlas}'s {`The User Edit'}",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "15--20",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the third of three commentaries on Atlas, Wishbow
notes the practical, training value of the user edit in
revealing crucial missing information and related flaws
that are hard to detect by other means.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Atlas:1998:UER,
author = "Marshall Atlas",
title = "The {User Edit} Revisited, or If We're So Smart, Why
Ain't We Rich?",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "24--26",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Atlas responds to the three commentators on his
original paper with his own retrospective look at the
discovery, explanation, and fate of user edits.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Zimmerman:1998:LFS,
author = "Beverly B. Zimmerman",
title = "{Linda Flower} and Social Cognition: Constructing a
View of the Writing Process",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "25--37",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Linda Flower has published abundantly about what
(student) writers do and think as they write. Beverly
Zimmerman's awareness essay analytically and
systematically surveys this literature. Her goal is to
trace how Flower's original problem-solving treatment
evolved into a ``social cognitive model'' as Flower
sought to balance the personal and conceptual aspects
of writing with the increasingly popular view that
writing is a social process shaped by external,
cultural forces. Conclusion: ``...neither social nor
cognitive [writing] theory makes genuine sense without
the other.''",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Girill:1998:TCS,
author = "T. R. Girill",
title = "Table of Contents Service for (the other) {{\em
Journal of Documentation}}",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "38--63",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Program summary and registration details for the
annual conference.",
acknowledgement = ack-nhfb,
}
@Article{Galt:1998:SPT,
author = "Phyllis Galt",
title = "{SIGDOC98} Program, Travel, and Registration News",
journal = j-ASTERISK,
volume = "22",
number = "3",
pages = "64--70",
month = aug,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Wright:1998:DIS,
author = "Patricia Wright",
title = "Designing Information-Supported Performance: The Scope
for Graphics",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "3--10",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Using three psychological studies of the role of
graphics in three different documentation projects to
illustrate her points, Wright argues against the
popular cliche of seeking a standard ``best practice''
to solve documentation problems. She suggests as more
beneficial the thoughtful balancing of design tradeoffs
by carefully exploiting the boundary conditions
specific to each project, using a ``map'' of past
research for guidance. Immediately following Wright's
paper, four commentators explore its implications.
Russell Borland (11-15) looks closely at just how
research ``maps'' of various structures and
granularities might actually support managing design
tradeoffs. Thomas Williams and Judith Ramey (16-20)
consider the difficulty of thoroughly representing the
documentation ``knowledge matrix'' in a way that both
researchers and practitioners will find helpful. And
Thyra Rauch (21-25) argues that long-term social
studies of users and their task domains may be
sufficient to guide documentation tradeoffs in
practice.",
acknowledgement = ack-nhfb,
}
@Article{Borland:1998:PUM,
author = "Russell Borland",
title = "Pushing Us Into the Map",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "11--15",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 09:23:18 2000",
abstract = "In the first of three commentaries on Wright, Russell
Borland (11-15) looks closely at just how research
``maps'' of various structures and granularities might
actually support managing design tradeoffs.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Ramey:1998:CW,
author = "Judith Ramey",
title = "Commentary on {Wright}",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "16--20",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the second of three commentaries on Wright, Thomas
Williams and Judith Ramey (16-20) consider the
difficulty of thoroughly representing the documentation
``knowledge matrix'' in a way that both researchers and
practitioners will find helpful.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Williams:1998:CW,
author = "Thomas Williams",
title = "Commentary on {Wright}",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "16--20",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the second of three commentaries on Wright, Thomas
Williams and Judith Ramey (16-20) consider the
difficulty of thoroughly representing the documentation
``knowledge matrix'' in a way that both researchers and
practitioners will find helpful.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Rauch:1998:DIU,
author = "Thyra Rauch",
title = "Designing Information for Users",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "21--25",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the third of three commentaries on Wright, Thyra
Rauch (21-25) argues that long-term social studies of
users and their task domains may be sufficient to guide
documentation tradeoffs in practice.",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Jamieson:1998:UEP,
author = "Lauren Jamieson",
title = "Unveiling the Extraordinary Possibilities and Implicit
Threats of Online Communication",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "27--31",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the first of three coordinated analytical
commentaries on Laura Gurak's Persuasion and Privacy in
Cyberspace (Yale, 1997), Jamieson summarizes the book's
treatment of two protest movements that were conducted
almost entirely by electronic mail (concerning the
Lotus MarketPlace consumer database and, separately,
the Clipper chip approach to encryption policy).",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Rosenberger:1998:AAC,
author = "Lisa Rosenberger",
title = "Audience Analysis in Cyberspace: Defining the
Invisible",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "32--36",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In this second of three related book commentaries on
Gurak's Persuasion and Privacy, Rosenberger shows the
relevance to online discussion of a traditional
rhetorical tool when she argues that ``while Gurak
never uses the phrase `audience analysis', her entire
book hinges on the concept.''",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Huse:1998:OCO,
author = "Heidi Huse",
title = "Is `Online Community' an Oxymoron or a New Reality?",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "37--44",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In this third of three related book commentaries, Huse
compares the two ``online communities'' of protesters
that formed during the two cases treated in Gurak's
Persuasion and Privacy. She finds (with Gurak) that
their ethos and their delivery patterns actually just
reflect, or ``perhaps even intensify,'' traditional
biases and gender patterns familiar in offline
discussion.",
acknowledgement = ack-nhfb,
annote = "book commentary",
}
@Article{Longo:1998:KPD,
author = "Bernadette Longo",
title = "Knowledge Production from Different Worlds: What Can
Happen When Technical Writers Speak for Engineers",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "45--53",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Longo traces the historical path of technical writing
since 1900 in the United States to show that while
before World War II most technical writers were
engineers explaining their own work, after World War II
they became mostly humanities-trained communication
specialists explaining the work of others. Recently,
some engineering schools and writing programs have
sought to reclaim this ``knowledge making'' role for
engineers themselves, and Longo closes by offering her
assessment of this rhetorical trend.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Selber:1998:CPA,
author = "Stuart Selber",
title = "Call for Papers for {ACM} {SIGDOC} 1999",
journal = j-ASTERISK,
volume = "22",
number = "4",
pages = "54--56",
month = nov,
year = "1998",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "How to contribute to the program of the SIGDOC 1999
annual conference.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Valentino:1999:ITW,
author = "Mattio Valentino",
title = "Information, Technical Writing, Knowledge, and Power",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "3--18",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In this paper Valentino reproduces and discusses Marin
County Resolution 97-20 (protesting NASA's launch of
the Cassini spacecraft on which 72 pounds of plutonium
were used to generate power) and NASA's informal and
formal responses to that resolution (in which they
summarize the technical arguments for Cassini's
safety). His rhetorical analysis of these documents
concludes that those ``fluent in the privileged
discourse of science'' have disproportionate influence
on public policy, even when health threats are
involved. Three open commentaries accompany Valentino's
article. In the first, Gregory Clark argues that ``it
is not the authority of knowledge'' that dominates
public policy, but rather ``the authority of
expertise,'' which comes primarily from institutional
affiliation (19-21). In the second, Regina Lundgren
contends that ``their use of technical and bureaucratic
language'' often actually isolates scientists from
power and from influence over democratic decision
making (22-24). In the third, Larry Shuman shows by
using public documents that the facts of the
Marin/Cassini safety dispute fail to support the
analysis that Valentino offers (25-27).",
acknowledgement = ack-nhfb,
}
@Article{Clark:1999:TWA,
author = "Gregory Clark",
title = "Technical Writing and the Authority of Expertise",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "19--21",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the first of three commentaries on Valentino,
Gregory Clark argues that ``it is not the authority of
knowledge'' that dominates public policy, but rather
``the authority of expertise,'' which comes primarily
from institutional affiliation (19-21).",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Lundgren:1999:BP,
author = "Regina Lundgren",
title = "Balance of Power",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "22--24",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the second of three commentaries on Valentino,
Regina Lundgren contends that ``their use of technical
and bureaucratic language'' often actually isolates
scientists from power and from influence over
democratic decision making (22-24).",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Kayten:1999:CCS,
author = "Gerald Kayten",
title = "Commentary on a Case Study of {NASA}'s {Cassini
Project}",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "25--27",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the third of three commentaries on Valentino, Larry
Shuman and Gerald Kayten show by using public documents
that the facts of the Marin/Cassini safety dispute fail
to support the analysis that Valentino offers
(25-27).",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Shuman:1999:CCS,
author = "Larry Shuman",
title = "Commentary on a Case Study of {NASA}'s {Cassini
Project}",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "25--27",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "In the third of three commentaries on Valentino, Larry
Shuman and Gerald Kayten show by using public documents
that the facts of the Marin/Cassini safety dispute fail
to support the analysis that Valentino offers
(25-27).",
acknowledgement = ack-nhfb,
annote = "commentary",
}
@Article{Wishbow:1999:HSH,
author = "Nina Wishbow",
title = "Home Sweet Home? Where Do Technical Communication
Departments Belong",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "28--34",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Wishbow takes up the influential but often neglected
problem of where technical communication departments
should best be located within the structure of large
corporations or agencies. She systematically compares
six different ways to place technical communicators in
an organization, explicitly listing the varied
strengths and weaknesses of each alternative and
drawing out their social, political, and financial
consequences.",
acknowledgement = ack-nhfb,
annote = "awareness essay",
}
@Article{Haramundanis:1999:LBL,
author = "Kathy Haramundanis",
title = "Looking Backward, Looking Forward",
journal = j-ASTERISK,
volume = "23",
number = "1",
pages = "35--36",
month = feb,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Notes from the SIGDOC chair.",
acknowledgement = ack-nhfb,
annote = "news",
}
@Article{Guzdial:1999:SLU,
author = "Mark Guzdial",
title = "Supporting Learners as Users",
journal = j-ASTERISK,
volume = "23",
number = "2",
pages = "3--13",
month = may,
year = "1999",
CODEN = "ASTRF7",
ISSN = "0731-1001",
bibdate = "Wed Dec 06 08:46:56 2000",
bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html",
abstract = "Guzdial points out the demanding hierarchy of
educational goals that confront students whenever they
``are in the position of being users of unmodified
software like that used by professionals in their
field, while they are still learning the [basic]
knowledge of professionals in the field'' (7). He then
explains two fairly inexpensive scaffolding techniques
that have helped compensate for these demands in his
classes: (1) sharing a case library with each case
``presented at multiple levels of detail,'' and (2)
starting a collaborative web site where students
exchange problem-solving examples. Both techniques
improved student motivation as well as information.
Three open commentaries immediately follow Guzdial's
paper. In the first, Andrea diSessa argues for a more
revolutionary ``literacy model,'' in which students
learn ``one very rich piece of software, a